A mainly practical course to prepare you for work in the Retail sector covering customer service, retail operations, visual merchandising, trend promotion and teamwork. You will have the opportunity to develop your skills in various retail settings throughout the year to build your confidence in readiness for employment.
You will undertake a range of units including understanding customer service in the retail sector, working in a retail team, carrying out promotional campaigns and visual merchandising.
Assessment will be undertaken through a range of assignments, group work and role plays, observations, demonstrating work skills, work experience and opportunities in the purpose built college retail outlet.
Completion of this level 2 course could lead directly into employment or progression on to a Retail or Business Administration Apprenticeship or on to a Level 3 Business and Event Management course.